Contact

Write to us. A person reads it .

There is no ticket form to fight with — one address for everything: [email protected] . Check the FAQ first, because the answer may already be there.

General & support

Listing a startup, a voucher that will not redeem, a question about how something works, or something that looks broken.

Email [email protected] →

Billing & payments

A card charge you do not recognise, a mint fee, a settlement or a withdrawal that does not match your statement.

Email [email protected] →

Legal & privacy

A request about your personal data, a report of unlawful use or a policy breach, or anything addressed to us formally.

Email [email protected] →

What makes an answer fast

Write from the email address your account uses, and include what you can: the brand, the voucher's serial number , and roughly when it happened. Never send a redeem code, a password or a full card number — we will not ask for them.

A problem with something you bought from a brand

Write to the brand first. What a brand sells, and how it handles a cancellation or a complaint, is between you and that brand — Bullmark records what happened but does not arbitrate it. We can show either side the sealed record of the voucher, which usually settles the question.